Privacy Policy
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March 24, 2024
Privacy Policy
Introduction
At Latimax Tours and Travels LTD, we are committed to protecting the privacy and security of our users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website or engage with our services.
1. Information We Collect
We may collect personal information from you when you visit our website, register for an account, make a booking, or interact with our services. This information may include:
- Personal details such as your name, email address, phone number, and postal address.
- Payment information, such as credit card details, when you make a booking.
- Travel preferences and special requests.
- Communications and interactions with our customer support team.
- Information about your device and browsing activity, including IP address, browser type, and operating system.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Processing and managing bookings and reservations.
- Providing customer support and responding to inquiries.
- Personalizing your experience and offering tailored recommendations.
- Sending promotional offers, newsletters, and updates about our services.
- Analyzing website usage and trends to improve our offerings and user experience.
- Complying with legal obligations and preventing fraudulent activities.
3. How We Share Your Information
We may share your personal information with third parties for the following purposes:
- Service providers: We may share your information with trusted service providers who assist us in delivering our services, such as payment processors, accommodation providers, and tour operators.
- Legal compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes, or to respond to lawful requests from government authorities.
- Business transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the relevant third party involved in the transaction.
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Choices and Rights
You have certain rights and choices regarding your personal information:
- Access and update: You may access, update, or correct your personal information by logging into your account or contacting us directly.
- Opt-out: You may opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in the communication or contacting us.
- Data deletion: You may request the deletion of your personal information, subject to certain legal obligations and exceptions.
6. Children's Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children, and if we become aware that we have inadvertently collected such information, we will take steps to delete it.
7. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any material changes by posting the revised policy on our website or through other communication channels. Your continued use of our services after the changes constitute your acceptance of the updated Privacy Policy.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at [contact email/phone number].
This Privacy Policy was last updated on 24th March, 2024
About Us
An eco-friendly blend of personalized service, making every moment in East Africa unforgettable.
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